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Cashiering
- Collect all regular principal and interest, escrow, and reserve payments
- Process auto-debit payments
- Monitor and resolve “suspense” items
- Reconcile bank accounts, cash transfers, and GL accounts
Loan Administration
- Reserves
- UCC
- Payoffs/Satisfactions
- Real Estate Taxes
- Insurance
- Escrow Analysis
Adjustable Rate Mortgage (ARM) Accounting
- Review monthly, quarterly, and annual ARM adjustments
- Notify borrowers of interest rate and payment changes
- Periodically audit adjustable rate portfolio
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